Returns & Exchange

ONLINE PURCHASE POLICY

This online purchase information governs purchases made through this website and does not apply to purchases made through independent retailers carrying Müstik products.

DOMESTIC INDIA POLICY (NO RETURNS / NO EXCHANGES)

We hope you found exactly what you were looking for – and that you will cherish it for years to come.

However, please note that all purchases made on www.mustikessv.com are final.

Müstik does not offer returns, exchanges, or store credit under any circumstances.

• All products, including sale items or discounted items, are non-returnable and non-exchangeable.
  
• Orders once placed cannot be returned, exchanged, or refunded.
  

PRICE ADJUSTMENTS

If you placed an order within seven (7) days of a product’s price drop, you qualify for a price adjustment.

Please email support@mustikessv.com for assistance.

• Once a price adjustment is processed, the order will be considered final sale and remains non-returnable and non-exchangeable.
  

ORDER ISSUES (DAMAGED / INCORRECT PRODUCT)

In case you receive a damaged or incorrect product:

• You must notify us within 48 hours of delivery at support@mustikessv.com.
  
• A complete unboxing video is mandatory as proof.
  
• Without proper proof, requests will not be accepted.
  

Müstik reserves the right to review and approve such requests.

CANCELLATIONS / MODIFICATIONS

If you wish to cancel or modify your order:

• Please email support@mustikessv.com as soon as possible.
  
• We will try our best to accommodate your request.
  

However:

• Orders already processed or shipped cannot be cancelled or modified.
  
• Such orders will still be considered final sale (no return / no exchange).
  

CONTACT US

For any assistance, please contact us at:

📧 support@mustikessv.com

(Monday to Friday)

We will get back to you at the earliest.